covid-19 policies at Black-eyed Susan

Following state-recommended procedures for retail stores in the COVID-19 outbreak, the home store is temporarily closed. The interiors team is working remotely. We offer curbside pickup for all home store purchases, and free delivery in a 10 mile radius for orders over $50.  We are closely following direction from federal, state, and local public health authorities for the health and safety of our staff and clients, and will update this website page with all related policies. 

 

REMOTE CONSULTING
Our interiors team is supporting clients remotely. We’re delivering plans and filling orders for entire homes, paint consultations, bathroom redesigns and bedroom updates. I’m sure you’re not surprised to know we are working on several home office designs! Send us an email at style@besusan.com to get in touch. There are many ways for us to proceed with design work virtually, and we are here for you.

CURBSIDE PICKUP & FREE DELIVERY IN 10 MILE RADIUS  
We offer complimentary delivery to your front porch within a 10 mile radius for any order over $50. Curbside pickup is always complimentary! If your purchase is under $50, we will leave it on our front porch for you to pick up. Please email us at style@besusan.com to place any order or ask any questions.

RETURNS POLICY
Due to COVID-19, we are unable to accept returns on textiles at this time, but will accept any other returns arranged within 7 days of purchase. Please email us at style@besusan.com to manage your return and ask us any questions.